Warranty

        All BBQOVN products purchased from authorized retail channels and manufactured by BBQOVN are covered by our limited warranty. This limited warranty covers all hardware defects in components under normal use for the time period specified for each individual product. Products that prove to be defective will, at the discretion of BBQOVN, be either repaired or replaced free of charge. Color variants cannot be guaranteed and are subject to availability. If you purchase a BBQOVN product from an unauthorized reseller, you will not receive warranty or technical support.

The product warranty does not cover damage resulting from:

●Normal wear and tear

●Abnormal storage conditions

●Incorrect use or accidental breakage

●Negligence

●Defects caused by modifications, repair, or servicing not made or authorized by BBQOVN

●Damage caused by handling, operating, storing, or using the product outside the intended uses described in our product literature.

Any liability of BBQOVN is limited solely to the replacement of defective materials, and BBQOVN assumes no responsibility for consequential loss. We reserve the right to update the terms of this warranty at any time without prior notice.

All warranty claims must be initiated through our website or via email. Please allow up to 5 business days for us to process your claim.

Warranty Period: The BBQ3, BBQ4, and BBQ5 models are backed by a 6-month limited warranty. All other models are covered by a 1-year limited warranty.

Warranty and Returns: At no additional cost.